Medical Reception

Join a Flexible Team as a Medical Receptionist at a Dermatology Clinic in Wooloongabba AUD $34 - $35per hour + Superannuation depending on experience

This is an excellent opportunity for someone with 1–2 years of experience in medical administration and proficiency with booking software, who thrives in a fast-paced environment.

Key Responsibilities:

• Welcome patients and visitors warmly, creating a professional and caring first impression.
• Manage appointment bookings, cancellations, and follow-ups.
• Answer incoming phone calls and provide accurate, friendly assistance to patient inquiries.
• Process invoices, payments, and Medicare/private health fund claims with attention to detail.
• Maintain up-to-date patient records and ensure accuracy in all administrative tasks.
• Support doctors and healthcare staff by coordinating schedules and patient flow.
• Ensure patient confidentiality and handle sensitive information with discretion.
  
  

Requirements:

• Minimum 1–2 years of experience as a Medical Receptionist or similar role in a healthcare setting.
• Experience using practice management software is essential.
• Strong communication and interpersonal skills, both in person and over the phone.
• High attention to detail, particularly with invoicing and billing procedures.
• Reliable, proactive and able to work independently across designated days.

Why Join This Team?

• Work in a supportive, respectful, and collaborative clinical environment.
• Make a tangible impact on the care and experience of patients.
  
  

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.